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What should I do if I have mistakenly banned an email address?

Ecrit par Romain Lebrun
Mis à jour il y a plus d'une semaine

MISTRAL VERSION 7

If you have mistakenly banned an email address or a domain name, don’t panic. Here is the procedure to follow.

Log in to your Mailinblack personal area and click the Senders tab in the menu on the left.

Under the search bar at the top right, click Advanced search. In the Status search field choose Banned.

Your banned sender list appears as a table.

You can perform operations on each of the emails on the list:

  • Modify: you can access and edit the record
  • Authorise: lets you authorise the contact
  • Delete: lets you delete the contact from the list you are on

 

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